[mismail7]

Same thing happened to after putting only 122 miles on the car and went to charge it. 4 days of owning. Door wouldn't open. Took to dealer and was told this is a common issue and the actuator fails. They needed to order the part however it wasn't available in the US so was routed to germany. ETA 5 weeks. They were going to keep the car there but I negotiated with them popping it open and that just broke the mechanism so the door now opens and its held shut with a strip of painters tape until they can get the part. Dealer even included the painters tape!!! lol.
One of the managers told me to keep a air wedge popper thingy (like what they use to pry doors open to unlock them) and tape in the trunk just in case it happens again.

Frustrating that a common issue is not being recalled and even worse the part is not stocked in the US.

[Trevor G]

Going on a road trip soon. The door not unlocking has happened to me on several occasions but I have always managed to get it unlocked by locking and unlocking the car several times. I have noticed it seems to always happen after a car wash though. Strange coincidence or a contributing factor? Needs to be seen. I always bring my car to BMW to be hand washed so next wash I will have them try to open the charge port.

[drhollowar]

Originally Posted by mismail7

Same thing happened to after putting only 122 miles on the car and went to charge it. 4 days of owning. Door wouldn't open. Took to dealer and was told this is a common issue and the actuator fails. They needed to order the part however it wasn't available in the US so was routed to germany. ETA 5 weeks. They were going to keep the car there but I negotiated with them popping it open and that just broke the mechanism so the door now opens and its held shut with a strip of painters tape until they can get the part. Dealer even included the painters tape!!! lol.
One of the managers told me to keep a air wedge popper thingy (like what they use to pry doors open to unlock them) and tape in the trunk just in case it happens again.

Frustrating that a common issue is not being recalled and even worse the part is not stocked in the US.

I had the exact same thing happen to me. Just got it back from the dealer yesterday. Part apparently came from Germany.

[Slyslap]

I didn’t experience this until I washed my car today and as soon as I got home, I noticed the door won’t open. I had to lock and unlock couple of times for it to work.
I don’t know if it’s a safety mechanisms when the area is wet. I know someone else said they also had the problem after a car wash.

[Trevor G]

I thought it might be a safety feature myself since it always seems to happen after a car wash but I do not see anything that would sense moisture or water anywhere near the charge port. I have noticed that standing next to the charge port door and using remote to lock and unlock I do not always here the mechanism activating. Might be a sensor elsewhere.