[LVBMW]

Originally Posted by rgw

What is the eSIM for, exactly? Is it just for the wifi hotspot?

Also allows you to make and receive calls without your phone in the car and allows you to use the You Tube app.

[rgw]

Originally Posted by ToddRGuy

I wasn’t sure how widespread the issue is. I always have to remind myself that the forum isn’t a good statistical model, in many cases. This time it seems it was!

WiFi + Cellular iPads have constantly had activation problems with physical and eSIMs.

[SkykingUSA]

Originally Posted by ToddRGuy

Sorry to bubble this rather annoying esim thread to the top of the soup again, but I do have a question.

I have T-mobile as my carrier and getting the esim setup was pretty easy. It seems to be functioning fine, from what I can tell. However, what I have noticed is that periodically, over the last week I keep getting text messages and emails from T-Mobile stating either "Thanks for adding 1 line(s) to your T-mobile Account" or "Great News! the SIM for your number ending in xxxx has been updated. If you didn't make a SIM or device change, please call Customer Care at 611 for help"

I'm assuming this is part of the Software issue? What's annoying is that I specifically mentioned this to my CA and asked them to check if the NOV software update was performed at the VPC and to have it done prior to delivery. I checked it today. Still July.

Edit and Update: I called T-Mobile, and sure enough it added another esim line to my account, which I had deleted.

I have T-Mobile as well, and worked with them on support calls 2-3 times. To make a long story short, here are the highlights you need to know.

• The new lines are being created due to the bug in the car's software. Others who have received the latest update indicate that it is fixed. When you get your update, you can let us know.
• As long as the new lines that are created on your account are at $0/month and you don't get charged for them, I would just ignore them. That's what I was advised to do by T-Mobile. They made a point of me not having to be inconvenienced any more, and that they would take care of is as necessary until the software bug is fixed. So far (about 2 months), I have ignored it and have not been billed, and the eSIM still works. However T-Mobile is handling it in the interim, it seems to be working.

[nacs]

I haven’t found a need for the eSIM so I held off on connecting one given everyone’s issues.

[btlalum]

Originally Posted by Lovin7er

I have had my car back for over a week with upgraded software and a new telematics unit. I can now confirm that 11/2024.40 does fix the eSIM problem.

From the i7 forum, so sounds promising. As with others, I'm not sure that I miss having the eSIM.

[paprmkr]

Originally Posted by btlalum

From the i7 forum, so sounds promising. As with others, I'm not sure that I miss having the eSIM.

My upgrades isn’t going well. Did t fix the eSIM plus lots of setting keep going back to default

[dubb13]

Has anyone received this update over the air Ive yet to receive it

[SkykingUSA]

Originally Posted by dubb13

Has anyone received this update over the air Ive yet to receive it

I have not, but am looking forward to it. Not only do I hope it will solve the eSim issue, but I also hope it will reset my anti-dazzle headlights this time. :-)

[AiredaleDad]

Originally Posted by SkykingUSA

I have not, but am looking forward to it. Not only do I hope it will solve the eSim issue, but I also hope it will reset my anti-dazzle headlights this time. :-)

I hope it will reset my anti-dazzle headlights as well.

[LVBMW]

Originally Posted by dubb13

Has anyone received this update over the air Ive yet to receive it

They typically come out OTA in the US about three months after they're available at the dealer. So I am thinking maybe February.

[Tommy_hf]

Do you have any delay after startup before data is available? With the physical sim card it does take a minute or so and you have to disconnect calls when leaving the car. So I’m considering going back to the Ubigi eSIM to allow CarPlay to be used again.

[DomiGijzen]

Originally Posted by Tommy_hf

Do you have any delay after startup before data is available? With the physical sim card it does take a minute or so and you have to disconnect calls when leaving the car. So I’m considering going back to the Ubigi eSIM to allow CarPlay to be used again.

I have not had any complains from my son so far. So I guess it's live quick. Only when crossing borders, it does have a delay. Just as our regular phones.

Tested during the winter holiday drive to Austria.

[dubb13]

I hope the new update fixes this for me I've had the message in my app for months now when I tried to delete my ESIM and re-add it

I have already cancelled the service with T Mobile months ago not sure why this is still there I'm not sure the update is going to clear this maybe I should delete my car form the app and re-add and thoughts

[ToddRGuy]

Originally Posted by dubb13

I hope the new update fixes this for me I've had the message in my app for months now when I tried to delete my ESIM and re-add it

I have already cancelled the service with T Mobile months ago not sure why this is still there I'm not sure the update is going to clear this maybe I should delete my car form the app and re-add and thoughts

Wait for some opinions on deleting it. I recall some mixed experiences with this and lots of pain, from some threads.

[paprmkr]

Originally Posted by ToddRGuy

Wait for some opinions on deleting it. I recall some mixed exp
eriences with this and lots of pain, from some threads.

Long very long response

I had the update installed a dealer the first week it was available to them. It did not repair. My eSIM still kept saying three out of four completed. I call my service provider AT&T. We tried to get the numbers associated to the car. Deleted. Long story short, they ended up adding more services and charge me for two services that never worked so I did notice some other bugs like my sync and other Buttons were acting up so I had everything canceled at AT&T for connected services. I Wait two weeks went back to the dealer had reinstalled Ver 11.2024 this time all the bugs were eliminated, but still the ESIM had three out of four couldn’t set up. every time I try to set up I could not sync my phone number to the AT&T only number available was my wife’s I called AT&T they said it had to be the BMW connected drive service not released eSIM number associated with account. so I called BMW assist today and they told me that it’s a known issue than not all issues were completely repaired. The eSIM issue is now going to be about in March. Is the new date they targeting for correcting this issue
sorry for the long response.

[paprmkr]

Originally Posted by paprmkr

Long very long response

I had the update installed a dealer the first week it was available to them. It did not repair. My eSIM still kept saying three out of four completed. I call my service provider AT&T. We tried to get the numbers associated to the car. Deleted. Long story short, they ended up adding more services and charge me for two services that never worked so I did notice some other bugs like my sync and other Buttons were acting up so I had everything canceled at AT&T for connected services. I Wait two weeks went back to the dealer had reinstalled Ver 11.2024 this time all the bugs were eliminated, but still the ESIM had three out of four couldn’t set up. every time I try to set up I could not sync my phone number to the AT&T only number available was my wife’s I called AT&T they said it had to be the BMW connected drive service not released eSIM number associated with account. so I called BMW assist today and they told me that it’s a known issue than not all issues were completely repaired. The eSIM issue is now going to be about in March. Is the new date they targeting for correcting this issue
sorry for the long response.

Weird thing I for some reason thought try to see if ATT had my cell as option. And guess today lucky day. It was. So the setup on ATT said complete. Guess give it couple days if my BMW reflects that. Also my cell was able to use the bmw WiFi network so guess it may be done. Will see tomorrow

[paprmkr]

Finally got eSIm activation complete. Been awhile. Hope it sticks.

[dubb13]

Least it's working I should have never tried to delete mine I can't get rid of this message I might've to remove my car and set it all up again