Anyone that has Comcast with a DVR box

HyperM3 · 07-16-2007, 12:40 PM

Check your monthly statement carefully.

I just examined mine and saw a $4 charge for converter box, and then an additional $11 charge for the DVR box.

I called them on it and questioned why I was being charged twice for the same thing. They asked me how far back it went(luckily I keep all my monthly statements and receipts for 3 yrs) and had the original one from when I moved in over a year ago.

They didnt question it, apologized for the mixup, and refunded me over $50!

I told my local friends and family about it, now Im telling you.

Neurorad · 07-16-2007, 12:51 PM

Thanks, I'll look!

tdc · 07-16-2007, 12:53 PM

Yeah, they did that once on my bill and immediately credited my account.

But then again, Comcast sucks anyway.

HyperM3 · 07-16-2007, 12:55 PM

Quote:

Originally Posted by tdc

But then again, Comcast sucks anyway.

Regardless, some of us have no choice. Not looking to turn this into a "my service provider is better than yours" discussion, just a headsup.

tdc · 07-16-2007, 01:04 PM

Oh, I know all too well. I can only get Comcast where I'm currently located so I have to deal with it. I thought Cablevision was bad when I was in Long Island but Comcast makes me actually yearn for it.

Heck, when I get back to NY I'm going for Verizon FiOS. My friend has it and it's absolutely amazing.

Josh49 · 07-16-2007, 01:34 PM

I'll check my bill.

They are bitches though.. I hate comcast..

Zephyr15 · 07-16-2007, 04:52 PM

Shizzle.

Do you mean the:
"1 Digital Converter @ $4.00"
and the:
"Digital Video Recorder - $11.95"

07-16-2007, 12:40 PM	#1
HyperM3 Too many Alex's, from now on, call me Beaufort 361 Rep 6,188 Posts Drives: See Sig Join Date: Feb 2007 Location: Lawrenceville, NJ iTrader: (8)	Anyone that has Comcast with a DVR box Check your monthly statement carefully. I just examined mine and saw a $4 charge for converter box, and then an additional $11 charge for the DVR box. I called them on it and questioned why I was being charged twice for the same thing. They asked me how far back it went(luckily I keep all my monthly statements and receipts for 3 yrs) and had the original one from when I moved in over a year ago. They didnt question it, apologized for the mixup, and refunded me over $50! I told my local friends and family about it, now Im telling you. __________________ 13 HD FatBob 17 A4 Glacier/Black 1st Edition/Pre+/Sport/EurocodeTMD/Racechip 16 S6 (gone),14 S6 (gone),14 S6 (gone),13 S6 (gone),10 S4 (gone) 07 335i(gone)
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07-16-2007, 12:51 PM	#2
Neurorad Major 89 Rep 1,224 Posts Drives: 2017 340xi Join Date: Feb 2006 Location: Location, Location iTrader: (0)	Thanks, I'll look!
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07-16-2007, 12:53 PM	#3
tdc always notorious 2 Rep 98 Posts Drives: beater Join Date: Jul 2005 Location: NYC iTrader: (0)	Yeah, they did that once on my bill and immediately credited my account. But then again, Comcast sucks anyway. __________________ stockwerks
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07-16-2007, 01:04 PM	#5
tdc always notorious 2 Rep 98 Posts Drives: beater Join Date: Jul 2005 Location: NYC iTrader: (0)	Oh, I know all too well. I can only get Comcast where I'm currently located so I have to deal with it. I thought Cablevision was bad when I was in Long Island but Comcast makes me actually yearn for it. Heck, when I get back to NY I'm going for Verizon FiOS. My friend has it and it's absolutely amazing. __________________ stockwerks
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07-16-2007, 01:34 PM	#6
Josh49 Major General 259 Rep 6,664 Posts Drives: E90 325xi Join Date: Jan 2006 Location: Boston, MA iTrader: (33)	I'll check my bill. They are bitches though.. I hate comcast.. __________________ E90 325XI, MYSTIC BLUE ON BLACK/ALUM, STEP, NAV, PDC, CWP, XENON, SIRIUS, ALARM, MUD GUARDS, CLEARBRA, CHROME GRILLS AND TIPS, VALENTINE 1 (HARDWIRED), HO CERAMIC 40%, 161'S, REAR FOG MOD, LUX 4.0, BLACKLINES, OEM PEDALS, MTEC FOGS, GRUPPE-M REP INTAKE. 156'S AND RUBBER MATS FOR THE WINTER.
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07-16-2007, 04:52 PM	#7
Zephyr15 Second Lieutenant 22 Rep 296 Posts Drives: '07 e90 335i Join Date: Jun 2007 Location: NJ iTrader: (0)	Shizzle. Do you mean the: "1 Digital Converter @ $4.00" and the: "Digital Video Recorder - $11.95"
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