Need help with my laptop!

DOCTOR 3VIL · 02-26-2010, 01:37 AM

I recently bought a Dell laptop. Everything works fine except whenever I want to play a video (youtube, my own personal videos, anything video) the screen freezes...so I have to do the "ctrl+alt+del" to close everything and start again.
WTF? I ran my Norton 360 virus scan and nothing is coming up.
I don't know what to do....any ideas?
Thanks in advance.

JayKay335i · 02-26-2010, 01:39 AM

Stop running internet explorer. Get firefox or chrome. Update your plugins.

djMpower · 02-26-2010, 07:03 AM

Kinda hard to diagnose over the net. Assuming "LA" means Los Angeles and not Louisiana I can take a look at it for you over Starbucks or something if you wish.

Off the top of my head I'd say it's most likely a driver issue though since it's happening to your personal videos as well.

FWIW I deal with this type of shit for a living.

MrRoboto · 02-26-2010, 07:43 AM

Short answer...get a MAC.

Seriously, what video player are you using? Could be a codec issue.

You may want to start by clearing everything from your 'temp' folder. You likely have a bunch of 'video' related temp files created especially since you have had to three finger solute so many times.
Check for updates to your video player, better yet remove it and reinstall.

Kensta335 · 02-26-2010, 12:24 PM

Quote:

Originally Posted by JayKay335i

Stop running internet explorer. Get firefox or chrome. Update your plugins.

This

in5ane_3 · 02-26-2010, 12:51 PM

Update your flash and IE. Or use Mozilla or Chrome.

lambtron · 02-26-2010, 12:58 PM

Quote:

Originally Posted by MrRoboto

Short answer...get a MAC.

Seriously, what video player are you using? Could be a codec issue.

You may want to start by clearing everything from your 'temp' folder. You likely have a bunch of 'video' related temp files created especially since you have had to three finger solute so many times.
Check for updates to your video player, better yet remove it and reinstall.

+1

JayKay335i · 02-26-2010, 01:26 PM

Funny enough I have a $400 Dell laptop and a $2k Macbook Pro. I use my Dell every day. I haven't touched the Mac in at least a month.

jpsum · 02-26-2010, 03:54 PM

I would try to uninstall the plugin, clear the temp folder, then reinstall again.

There's no need to get a mac just because you have a problem with your pc, as other might suggest. All computers have problems. I have PC all my life and never have an issue I can't deal with. Honestly, I have more problems working with my itune/iphone than anything else.

02-26-2010, 01:37 AM	#1
DOCTOR 3VIL Second Lieutenant 114 Rep 238 Posts Drives: E46 M3/E92 M3 Join Date: Apr 2007 Location: LA iTrader: (0)	Need help with my laptop! I recently bought a Dell laptop. Everything works fine except whenever I want to play a video (youtube, my own personal videos, anything video) the screen freezes...so I have to do the "ctrl+alt+del" to close everything and start again. WTF? I ran my Norton 360 virus scan and nothing is coming up. I don't know what to do....any ideas? Thanks in advance.
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02-26-2010, 01:39 AM	#2
JayKay335i Banned 198 Rep 5,046 Posts Drives: ///M323 DCT Join Date: Apr 2009 Location: North Dakota; its best DUHHHHHH iTrader: (1)	Stop running internet explorer. Get firefox or chrome. Update your plugins.
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02-26-2010, 07:03 AM	#3
djMpower Second Lieutenant 62 Rep 208 Posts Drives: '18 SSII F82 ZCP Join Date: Sep 2008 Location: Los Angeles, CA iTrader: (0)	Kinda hard to diagnose over the net. Assuming "LA" means Los Angeles and not Louisiana I can take a look at it for you over Starbucks or something if you wish. Off the top of my head I'd say it's most likely a driver issue though since it's happening to your personal videos as well. FWIW I deal with this type of shit for a living. __________________ "If life is passing you by, downshift!"
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02-26-2010, 07:43 AM	#4
MrRoboto Brigadier General 1854 Rep 4,836 Posts Drives: VO 1M Join Date: Aug 2007 Location: Canada iTrader: (0)	Short answer...get a MAC. Seriously, what video player are you using? Could be a codec issue. You may want to start by clearing everything from your 'temp' folder. You likely have a bunch of 'video' related temp files created especially since you have had to three finger solute so many times. Check for updates to your video player, better yet remove it and reinstall.
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02-26-2010, 12:51 PM	#6
in5ane_3 Lieutenant General 254 Rep 16,220 Posts Drives: M3 Join Date: Aug 2008 Location: Sun Valley, California iTrader: (3)	Update your flash and IE. Or use Mozilla or Chrome.
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02-26-2010, 01:26 PM	#8
JayKay335i Banned 198 Rep 5,046 Posts Drives: ///M323 DCT Join Date: Apr 2009 Location: North Dakota; its best DUHHHHHH iTrader: (1)	Funny enough I have a $400 Dell laptop and a $2k Macbook Pro. I use my Dell every day. I haven't touched the Mac in at least a month.
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02-26-2010, 03:54 PM	#9
jpsum Major 288 Rep 1,088 Posts Drives: 2010 TSX Join Date: Dec 2008 Location: New Haven area iTrader: (4)	I would try to uninstall the plugin, clear the temp folder, then reinstall again. There's no need to get a mac just because you have a problem with your pc, as other might suggest. All computers have problems. I have PC all my life and never have an issue I can't deal with. Honestly, I have more problems working with my itune/iphone than anything else.
	Appreciate 0 Quote