[aherman18]

25 550e. Digital key will not work to unlock when car in sleep-like first thing in the am. Recently updated app and also updated idrive apps in system.

Anyone else?

Thanks.

[paprmkr]

Originally Posted by aherman18

25 550e. Digital key will not work to unlock when car in sleep-like first thing in the am. Recently updated app and also updated idrive apps in system.

Anyone else?

Thanks.

Only once I had to do this after an update. Delete app and reinstall.
May have to re sync phone digital key so have both keys with you and like me I also setup watch

[LVBMW]

Originally Posted by aherman18

25 550e. Digital key will not work to unlock when car in sleep-like first thing in the am. Recently updated app and also updated idrive apps in system.

Anyone else?

Thanks.

This happens to me too, but it's only the passive entry that won't work. If I grab the door handle, the car opens. Does that also not work for you?

[aherman18]

Originally Posted by LVBMW

This happens to me too, but it's only the passive entry that won't work. If I grab the door handle, the car opens. Does that also not work for you?

Sometimes it takes 10-15 seconds to respond and open if I grab the door handle.

I have tried deleting and re-adding the digital key and also updating apps in the idrive and rebooting.

This started happening sometime last week.

Hate to have to start carrying the keyfob again.

If anyone has any clever ideas it would be appreciated.

Thanks,

Andrew

[LVBMW]

Originally Posted by aherman18

Sometimes it takes 10-15 seconds to respond and open if I grab the door handle.

I have tried deleting and re-adding the digital key and also updating apps in the idrive and rebooting.

This started happening sometime last week.

Hate to have to start carrying the keyfob again.

If anyone has any clever ideas it would be appreciated.

Thanks,

Andrew

It's pretty normal for it to take a little time to open once grabbing the door handle if the passive entry has gone to sleep and stopped listening (such as if you're parked at home and frequently moving into range of the car but not opening the door). Although it's never taken 10-15 seconds for me. More like 5 seconds or less.

[jha96]

Originally Posted by aherman18

25 550e. Digital key will not work to unlock when car in sleep-like first thing in the am. Recently updated app and also updated idrive apps in system.

Anyone else?

Thanks.

Did you turn off deep sleep?

[LVBMW]

Originally Posted by jha96

Did you turn off deep sleep?

How do you turn off deep sleep?

[aherman18]

Originally Posted by LVBMW

It's pretty normal for it to take a little time to open once grabbing the door handle if the passive entry has gone to sleep and stopped listening (such as if you're parked at home and frequently moving into range of the car but not opening the door). Although it's never taken 10-15 seconds for me. More like 5 seconds or less.

I’ll try to be a bit more patient. I also updated iOS tonight. Maybe that will help.

Thanks.

[dubb13]

I would leave sleep mode on especially if you're in close range of your car like for me my car is in my garage and I'm in my basement it unlocks and unlocks my doors so I'd rather the car go to sleep so it's not doing that but your choice

[AddyDaddy]

Originally Posted by LVBMW

How do you turn off deep sleep?

Good question. How do you do that? On phone or in car settings?

[AiredaleDad]

Originally Posted by AddyDaddy

Good question. How do you do that? On phone or in car settings?

It turns off Deep Sleep if you unlock the car with the key fob or open it from the trunk. It's in the manual. However keep in mind in Deep Sleep the alarm is deactivated as well.