BMW i5 and 5-Series Forum

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      02-28-2025, 07:57 AM   #1
dubb13
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Hey guys I know there's a thread on this already I was just wondering if anybody received the update over the air for the ESM fix I have not seen that we're already at the end of February this is ridiculous man I called my dealer to see if they would flash the new firmware trying to charge me $400 for some s*** that's broken in their vehicle because of an update. I'm still on 07/2024.40
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      02-28-2025, 10:39 AM   #2
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Dealer shouldn't be charging you. Looking at my service invoice from my dealer when they did mine to 11/2024.50 it is a SIB 08 04 24 and at no charge. It is a known issue and should be covered at no customer expense. They need to do better for you..
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      02-28-2025, 10:52 AM   #3
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Quote:
Originally Posted by MiGs550e View Post
Dealer shouldn't be charging you. Looking at my service invoice from my dealer when they did mine to 11/2024.50 it is a SIB 08 04 24 and at no charge. It is a known issue and should be covered at no customer expense. They need to do better for you..

That's what I thought but he ran some bullshit on me and I always give him a good review
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      02-28-2025, 11:17 AM   #4
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Well I would have them look up and read the service information bulletin number I provided in front of you. Tell them to stop playing reindeer games.
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      02-28-2025, 11:41 AM   #5
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Quote:
Originally Posted by MiGs550e View Post
Well I would have them look up and read the service information bulletin number I provided in front of you. Tell them to stop playing reindeer games.
I agree it was their update that broke my s***
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      02-28-2025, 07:21 PM   #6
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If you had used ESIM before then your car VIN has technical recall campaign assigned by BMW.
I just had mine upgraded to 11/2024.65 by the dealer for free.
Ask you dealer to check your VIN for open campaigns.
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      02-28-2025, 08:55 PM   #7
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Does anyone have the open companion information?
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      03-01-2025, 03:17 AM   #8
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Quote:
Originally Posted by dubb13 View Post
Hey guys I know there's a thread on this already I was just wondering if anybody received the update over the air for the ESM fix I have not seen that we're already at the end of February this is ridiculous man I called my dealer to see if they would flash the new firmware trying to charge me $400 for some s*** that's broken in their vehicle because of an update. I'm still on 07/2024.40
Mine was flashed by the dealership and they said it was considered one of the recalls on my vehicle, even though it didn't appear as a recall to me. They updated me for free when they were doing the steering ground recall.
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      03-01-2025, 07:54 AM   #9
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Quote:
Originally Posted by dubb13 View Post
Does anyone have the open companion information?
I would recommend you referring your dealer to look up the SIB number I posted above.
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      03-01-2025, 03:41 PM   #10
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Mine spontaneously started to work today after being stuck on step 3 for a while.
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      03-02-2025, 06:12 PM   #11
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Mine is still broken. I haven’t had time to schedule a dealer appointment to see if the update will fix what it broke,
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      03-02-2025, 06:39 PM   #12
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My friend has the i4 and the update showed up in his mybmw app Thursday I'm still waiting my dealer told me they won't install it for free
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