BMW i5 and 5-Series Forum

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      04-01-2024, 04:53 PM   #1
X5help
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2018 X5 XM radio not working

My XM radio is not working. I tried all the quick fix options from XM and BMW.
The attached are what i see. I verified it's not the antenna, i performed a soft and hard reset. Still no fix.

Name:  IMG_2269 (1).jpg
Views: 514
Size:  373.5 KB NO ENTRIES

Name:  IMG_2268 (1).jpg
Views: 479
Size:  406.2 KB NO RADIO ID:

I did have the hard drive recently replaced. The company that did the job, said they never touched the XM components.

Does anyone have any suggestions???
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      04-01-2024, 06:53 PM   #2
Gemini562
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You may need to update the firmware for your vehicle's radio system. That might be able to solve your problem.
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      04-01-2024, 08:38 PM   #3
vreihen16
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You would probably get more/better answers if you posted this in an appropriate topic section of these forums, and not the site's announcements/feedback section.....
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