06-03-2008, 12:28 AM | #2 |
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"And he said good luck seeing you in court" ... lol
If he willing to spend money on lawyer .. he will have a HRE rims instead of your stock rims. The most he can do is charge back once he ship the item back to you. |
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06-03-2008, 12:29 AM | #3 |
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Hmmm imo you should pay him the $150, if there was really inner wear on the tire and you didnt see it or failed to mention it thats is definitely your bad. These are tires after all theyre something that is absolutely critical for a safe ride, so every little thing should be mentioned about them. Buying used tires or used tires on used wheels online is generally a bad idea cause without the proper tools you'll never be able to gauge realistic tread wear nor can you see the product in person. Goodluck bro
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06-03-2008, 12:55 AM | #6 |
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"unprofessional"......wrong context....anyway....pay shipping and be done with it!!!
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06-03-2008, 12:57 AM | #7 |
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if it was 600 + shipping you will still net 450 out of the deal. "+ shipping" implies that the buyer paid for shipping in addition to the 600 he paid for the wheels.
Where did you sell the wheels anyway? I don't see a FS here.
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06-03-2008, 01:03 AM | #8 |
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caveat emptor...sounds like your buyer needs a lesson in tractions
http://en.wikipedia.org/wiki/Caveat_emptor
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06-03-2008, 01:12 AM | #11 |
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why?.....you sold the guy a product with a defect and did not disclaim it....how the hell did you not notice the uneven wear? if i bought those from ya...i would send ya a big can of WOOP ASS!!!....lol
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06-03-2008, 01:14 AM | #12 |
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Here's my opinion.
First off. 1. Communicate in email, have everything documented. Phone conversations are worthless (if this thing does drag on into court). 2. He's obviously unhappy. Did the tires really come w/ the inner wear? If so, imo he has a legit request to get a refund w/ the shipping. If the inner damage is not the dispute and the dispute is about the shipping, he wants to be done w/ the situation and in the end it not costing him anything. If this really went to court, it would probably go down to if you knowingly sold him something w/ inner wear that you knew about, or the terms of the sale (what if they were damaged in shipping, return policy, was the item described accurately, was anything deceptive, etc.) It sucks, but I say cut your loses and tell him this... email him in writing that you'll pay for x type of shipping and send him a check for it once you receive the wheels back. Don't front the shipping $. This way he has peace of mind in writing, and the situation is just done with. In the long run will the $150 be worth the headache? Ya... I've been watching People's Court during my lunch break the since January, haha.
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06-03-2008, 01:21 AM | #14 |
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Do you have the exact sale post/email/description? Maybe this will shed some more light for all responders.
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06-03-2008, 01:26 AM | #15 |
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you knew you sold him tires with uneven wear....and now its coming back and biting you in the ass.....
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06-03-2008, 01:29 AM | #16 | |
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Quote:
FS: Style 189 or 162 wheels w/ tires (90% tread remaining), $800 shipped. You get paid via PayPal and then ship the wheels to the buyer. Buyer opens the package and discovers that there is "inner wear" on the tire. You made a serious error: You did not verify the condition of your goods before sending them out and may have (intentionally or not) misrepresented the items you were selling. Options? 1) Refund $150 to the buyer - quickest & fairest way to put this to rest. 2) Refund the buyer $600 & pay another $200 to have the wheel/tire set shipped back to you - you are now out-of-pocket for $400 shipping fees plus any PayPal fees. 3) Small claims court plus a report filed against you with FBI Cybercrime Unit - let's see: roundtrip plane fare to Florida, take time off work, prepare for case, FBI case file, etc. . .$????? I dunno but option 1 looks pretty good to me - you're lucky the buyer is making it that easy for you to settle this matter. Good luck.
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06-03-2008, 01:33 AM | #17 | |
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Quote:
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06-03-2008, 01:49 AM | #19 |
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Ok.. so basically, if we looked at it from a companies point of view, you sent the customer a defective product. In this case, the company should be able to exchange the product for a non-defect, HOWEVER, the customer must ship the product back to the supplier at his/ her own expense....
This was the exactly how it was when I worked for Dell Computers during the summer.. Dell sent him a broken keyboard and "cracked" monitor, he rampaged to the kiosk and demanded a refund, following protocol, I told him to send it back through a shipper of his choice (at his own expense of course). If he already filed a claim with Paypal or whatever, tell him to get bent as he filed a complaint without consenting with the seller first.. not even trying to negotiate.. Asking for $150 is not negotiating... I can't imagine how much more the inner tires are worn than the outer part..... Ask him for some pics and post them up.. so we can take a look at the tire wear and determine if its worth a $150 refund, or any at all... You offered full refund etc, hes the one thats making this a big deal... I hope the prick is reading this because your GAY! |
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06-03-2008, 01:50 AM | #20 |
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you misrepresented your item. You stated 90% tread. Why should the buyer pay 200 bucks to ship you something that you misrepresented. Paying him the 150 would be the best way to resolve this issue on both ends. If you believe that your wheels were worth 400 dollars with 90% tread, then 250 for wheels with no tires (useless tires are as good as none) seems fair.
I still think this situation is BS
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06-03-2008, 01:52 AM | #21 |
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You can even ask him if he wanted a refund, you will send him money so he can ship it back.. If shipping was $200, I'd say $100 each is fair.....
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06-03-2008, 01:53 AM | #22 | |
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