Bluetooth and Android Auto

AiredaleDad · Yesterday, 08:18 AM

I'm wondering if anyone has seen this issue yet. I just picked up my 540iX on Monday. I was able to connect the Bluetooth on my Samsung S20+ to the car, but when trying to connect Android Auto it says Bluetooth@ no longer compatible. So I tried using my wife's Iphone 13 Pro Max. No Apple Car play either. I tried the dealer's Android phone also. No dice. Today I tried to connect a friend's brand new Samsung S24+ and same thing happened. It connected the phone, but could not use Android Auto.

The dealer is trying to get the tech dept to look into it. When I get in the car, Android Auto tuns on on the phone, and on the IDrive screen it says ready to connect Android Auto on your Samsung S20+, but when I hit the message to connect, it again says Bluetooth@ no longer compatible. He think's it's because it's a US Specs car and my phone is European Specs. But my wife's Iphone is US. So what gives? I think it's a problem with IDrive. So I tried restarting it, but same. I can make phone calls, and play music, but not use Android Auto. I also got it with US Cartography so I don't even have the native GPS to use. I'm currently using a cellphone holder in a cup holder to navigate. But I don't think that is a permanent solution.

dubb13 · Yesterday, 10:23 AM

That's interesting I've seen this before in my G60 but maybe after restarting my phone did the job have not seem that in awhile

dubb13 · Yesterday, 10:23 AM

And did you do a full reboot of the iDrive

AiredaleDad · Yesterday, 11:59 PM

I did. Reboot IDrive, and my phone. Twice. Removed the phone, re added it etc. I even tried it on my wife's Iphone 13 Pro Max, and a friend's brand new Samsung S24+. Same issue.

AiredaleDad · Today, 01:11 AM

Is it possible I need to activate the personal E-SIM in order to get it to work?

SkykingUSA · Today, 03:19 AM

I don't think the eSim has anything to do with the Bluetooth functionality. May be a problem with the car's bluetooth?? not sure.

AiredaleDad · Today, 03:48 AM

Quote:

Originally Posted by SkykingUSA

I don't think the eSim has anything to do with the Bluetooth functionality. May be a problem with the car's bluetooth?? not sure.

Weird, because my phone does connect to Bluetooth. I can make and receive calls etc... Just not with Android Auto or Apple Car Play does it say incompatible Bluetooth.

Vitoco · Today, 03:59 AM

Quote:

Originally Posted by AiredaleDad

I'm wondering if anyone has seen this issue yet. I just picked up my 540iX on Monday. I was able to connect the Bluetooth on my Samsung S20+ to the car, but when trying to connect Android Auto it says Bluetooth@ no longer compatible. So I tried using my wife's Iphone 13 Pro Max. No Apple Car play either. I tried the dealer's Android phone also. No dice. Today I tried to connect a friend's brand new Samsung S24+ and same thing happened. It connected the phone, but could not use Android Auto.

The dealer is trying to get the tech dept to look into it. When I get in the car, Android Auto tuns on on the phone, and on the IDrive screen it says ready to connect Android Auto on your Samsung S20+, but when I hit the message to connect, it again says Bluetooth@ no longer compatible. He think's it's because it's a US Specs car and my phone is European Specs. But my wife's Iphone is US. So what gives? I think it's a problem with IDrive. So I tried restarting it, but same. I can make phone calls, and play music, but not use Android Auto. I also got it with US Cartography so I don't even have the native GPS to use. I'm currently using a cellphone holder in a cup holder to navigate. But I don't think that is a permanent solution.

Something similar would happen, rarely, on my previous G08 iX3. Really random and when it did no amount of reboot, re-pair etc would fix it. Drove off, did whatever I was gonna do and then later or the next day it would work again. Didnt do anything about it really. But it wasnt regular so not quite the same situation.

AiredaleDad · Today, 04:01 AM

Quote:

Originally Posted by Vitoco

Something similar would happen, rarely, on my previous G08 iX3. Really random and when it did no amount of reboot, re-pair etc would fix it. Drove off, did whatever I was gonna do and then later or the next day it would work again. Didnt do anything about it really. But it wasnt regular so not quite the same situation.

Yeah, the issue with mine isn't that it sometimes doesn't work. It's that it has never worked since I got the car on Monday.

SkykingUSA · Today, 01:15 PM

When you go to the Mobile Devices app in iDrive, can you select Android Auto on the screen showing your phone? There are three check boxes there: Phone, Audio and Android Auto. On my car, if I click the Audio box, Android Auto won't connect. But if I click the Android Auto box, the Audio doesn't connect. Those two seems to be mutually exclusive. I think the reason is because Android Auto handle the music playing when it's connected so you don't need the separate Audio connection.

Check that screen to make sure Android Auto is selected. You probably did that already, but just adding it here to make sure.

AiredaleDad · Today, 03:29 PM

I have audio deselect. When I select Android Auto I get the Bluetooth no longer compatible. Message.

Yesterday, 08:18 AM	#1
AiredaleDad Captain 2346 Rep 674 Posts Drives: 2025 BMW 540i XDrive Join Date: Jun 2024 Location: El Puerto de Santa Maria, Spain iTrader: (0) Garage List 2025 BMW 540i X-Drive [10.00] 2013 Land Rover/Ran ... [10.00]	Bluetooth and Android Auto I'm wondering if anyone has seen this issue yet. I just picked up my 540iX on Monday. I was able to connect the Bluetooth on my Samsung S20+ to the car, but when trying to connect Android Auto it says Bluetooth@ no longer compatible. So I tried using my wife's Iphone 13 Pro Max. No Apple Car play either. I tried the dealer's Android phone also. No dice. Today I tried to connect a friend's brand new Samsung S24+ and same thing happened. It connected the phone, but could not use Android Auto. The dealer is trying to get the tech dept to look into it. When I get in the car, Android Auto tuns on on the phone, and on the IDrive screen it says ready to connect Android Auto on your Samsung S20+, but when I hit the message to connect, it again says Bluetooth@ no longer compatible. He think's it's because it's a US Specs car and my phone is European Specs. But my wife's Iphone is US. So what gives? I think it's a problem with IDrive. So I tried restarting it, but same. I can make phone calls, and play music, but not use Android Auto. I also got it with US Cartography so I don't even have the native GPS to use. I'm currently using a cellphone holder in a cup holder to navigate. But I don't think that is a permanent solution.
	Appreciate 1 SkykingUSA3336.50 Tweet Quote

Yesterday, 10:23 AM	#2
dubb13 Private First Class 574 Rep 232 Posts Drives: 2024 530i M Sport Join Date: Jul 2021 Location: Mass iTrader: (0)	That's interesting I've seen this before in my G60 but maybe after restarting my phone did the job have not seem that in awhile __________________ Last edited by dubb13; Yesterday at 10:24 AM..
	Appreciate 1 SkykingUSA3336.50 Quote

Yesterday, 10:23 AM	#3
dubb13 Private First Class 574 Rep 232 Posts Drives: 2024 530i M Sport Join Date: Jul 2021 Location: Mass iTrader: (0)	And did you do a full reboot of the iDrive __________________
	Appreciate 1 SkykingUSA3336.50 Quote

Yesterday, 11:59 PM	#4
AiredaleDad Captain 2346 Rep 674 Posts Drives: 2025 BMW 540i XDrive Join Date: Jun 2024 Location: El Puerto de Santa Maria, Spain iTrader: (0) Garage List 2025 BMW 540i X-Drive [10.00] 2013 Land Rover/Ran ... [10.00]	I did. Reboot IDrive, and my phone. Twice. Removed the phone, re added it etc. I even tried it on my wife's Iphone 13 Pro Max, and a friend's brand new Samsung S24+. Same issue. Last edited by AiredaleDad; Today at 01:12 AM..
	Appreciate 1 SkykingUSA3336.50 Quote

Today, 01:11 AM	#5
AiredaleDad Captain 2346 Rep 674 Posts Drives: 2025 BMW 540i XDrive Join Date: Jun 2024 Location: El Puerto de Santa Maria, Spain iTrader: (0) Garage List 2025 BMW 540i X-Drive [10.00] 2013 Land Rover/Ran ... [10.00]	Is it possible I need to activate the personal E-SIM in order to get it to work?
	Appreciate 1 SkykingUSA3336.50 Quote

Today, 03:19 AM	#6
SkykingUSA Major 3337 Rep 1,121 Posts Drives: 2024 i5 eDrive40 Join Date: Nov 2023 Location: Santa Clarita, CA iTrader: (0) Garage List 2024 BMW i5 eDrive40 [7.37] 2013 Mazda CX-9 [10.00]	I don't think the eSim has anything to do with the Bluetooth functionality. May be a problem with the car's bluetooth?? not sure. __________________ 2024 i5 eDrive40 / Vegas Red / Black Veganza / Dark Oak Gloss Trim with Dark Silv Acc / Premium Package / M Sport Package / M Sport Pro Package / Driving Assistance Pro Package / Luxury Seating Package / 19" 936 M Aero Wheels NonRFT
	Appreciate 0 Quote

Today, 01:15 PM	#10
SkykingUSA Major 3337 Rep 1,121 Posts Drives: 2024 i5 eDrive40 Join Date: Nov 2023 Location: Santa Clarita, CA iTrader: (0) Garage List 2024 BMW i5 eDrive40 [7.37] 2013 Mazda CX-9 [10.00]	When you go to the Mobile Devices app in iDrive, can you select Android Auto on the screen showing your phone? There are three check boxes there: Phone, Audio and Android Auto. On my car, if I click the Audio box, Android Auto won't connect. But if I click the Android Auto box, the Audio doesn't connect. Those two seems to be mutually exclusive. I think the reason is because Android Auto handle the music playing when it's connected so you don't need the separate Audio connection. Check that screen to make sure Android Auto is selected. You probably did that already, but just adding it here to make sure. __________________ 2024 i5 eDrive40 / Vegas Red / Black Veganza / Dark Oak Gloss Trim with Dark Silv Acc / Premium Package / M Sport Package / M Sport Pro Package / Driving Assistance Pro Package / Luxury Seating Package / 19" 936 M Aero Wheels NonRFT
	Appreciate 1 agorski478.00 Quote

Today, 03:29 PM	#11
AiredaleDad Captain 2346 Rep 674 Posts Drives: 2025 BMW 540i XDrive Join Date: Jun 2024 Location: El Puerto de Santa Maria, Spain iTrader: (0) Garage List 2025 BMW 540i X-Drive [10.00] 2013 Land Rover/Ran ... [10.00]	I have audio deselect. When I select Android Auto I get the Bluetooth no longer compatible. Message.
	Appreciate 1 SkykingUSA3336.50 Quote