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      04-10-2024, 12:29 PM   #1
MikeElmendorf
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BMW Connected Services Outage or Issues?

Separate thread on the issue that arose over the weekend with charging status and percentage not updating in the app, which seems to have been mostly corrected Monday.

However, I've been experiencing since Monday or Tuesday intermittent connectivity to Connected Drive services (today not working at all).

No real time traffic info, upcoming destinations from calendar, received destinations (or, I've discovered, ability to search for and/or input a destination since that apparently requires connectivity).

Personal Assistant is working and I'm getting weather info, so the car is not totally offline. I haven't had a chance yet to check in the X5 to see if the same thing is happening there.

I've done the double reboot and updating apps and services several times, to no avail.

Called BMW Connected Drive/Genius/Assist and of course it's all news to them. They opened a ticket.

Anyone else seeing this?

Thanks.
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      04-10-2024, 02:43 PM   #2
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My Spotify isn’t working, they told me all should be resolved within a couple days.
Note’. I only need Spotify for my daughter or I wouldn’t be bothered

App and charge status seem to be back up. I don’t know if it’s from me doing resets or them fixing that?
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      04-10-2024, 02:49 PM   #3
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My SOC and the ability to send charging info to the car from the app seems to be updated, at least it worked last night. I recently added the 30 day trial for the Traffic Camera Recognition and it worked fine for the first two days but now it is not functioning at all. I have to activate it each time I get in the car and it still does not recognize the traffic cameras in known areas it did a few days ago. Anyone else experiencing issues with this app??
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      04-10-2024, 03:39 PM   #4
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Quote:
Originally Posted by MrDit View Post
My SOC and the ability to send charging info to the car from the app seems to be updated, at least it worked last night. I recently added the 30 day trial for the Traffic Camera Recognition and it worked fine for the first two days but now it is not functioning at all. I have to activate it each time I get in the car and it still does not recognize the traffic cameras in known areas it did a few days ago. Anyone else experiencing issues with this app??
No, with all the hoopla about Tesla’s FSD, I went and drove around my local streets using hands free. My car recognized and stopped at red lights. I got alerts with a traffic speed camera as well.
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      04-10-2024, 03:44 PM   #5
MikeElmendorf
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Started working again this afternoon. Definitely something weird going on with their system, it seems.
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