[Tek-dad]

The other day I pull in to my garage and walk around to open the charge port door and it won’t open. I unlock/lock the door 50 times. Nothing. Try the real key, the digital key…nothing. I started the car and took it for a quick ride around the block and when I pulled back in the port door was unlocked. Figured oh well.

It’s happening again now! The @#$!@# door won’t unlock. Any tips on what I can do?

Thanks in advance.

[KeelTiii]

there should be something in the setting to unlock the charging flap. hopefully it will work for you.

[RichardInCA]

Originally Posted by KeelTiii

there should be something in the setting to unlock the charging flap. hopefully it will work for you.

I also read a post on another forum about an i5 user who took delivery and his charging port door stuck shut. It needed a fix at the dealer/replacement. If it’s not obvious from the settings, it’s probably worth a check-in with the dealer.

[scas12]

I've had this issue sometimes, I just locked the door (for the car) and unlocked and the charging door would open.

[deutsch100]

This happened to me last week. Car was unlocked, parked in our garage. Charger door would not unlock. I locked and unlocked the car with digital key+ and even went and got the actual key fob...charger door would not open. I tried locking and unlocking from inside the car with the door lock buttons....charger door would not open.

Then randomly, the charger door let me push to open it :/ It has not happened again, but could have been an issue if trying to public charge and being critically low.

[Scrapula]

This finally happened to me today. I tried unlock, lock, toggled settings in the car, walked away, came back, etc. I finally turned on the car and then turned it off. That worked. This time.

[Tek-dad]

Originally Posted by Scrapula

This finally happened to me today. I tried unlock, lock, toggled settings in the car, walked away, came back, etc. I finally turned on the car and then turned it off. That worked. This time.

It’s crazy right? When it happens there is no way to get the port open! So far it’s happened twice to me.

[MrDit]

Happened once to me, I lock and unlocked the car and then it worked. Perhaps they should have made it a mechanical switch accessible from inside the vehicle. Sort of like a lot of cars have to pop open the gas tank cover.

[i5rpm]

This just happened to me as well. I've only had the car for two days. Tried locking/unlocking several times. Nothing.

Luckily I have 60% right now, so should be ok for a bit. But this is definitely something that will need to be fixed.

Has anyone successfully gotten this addressed at the dealer?

[Tek-dad]

The problem is when the car was in the dealer they could not replicate it!

But it’s definitely a thing. Not sure what the solution is.

[Scrapula]

Happened again last night. I turned the car on, then off, and it opened. Definitely glitchy.

[SkykingUSA]

Originally Posted by Scrapula

Happened again last night. I turned the car on, then off, and it opened. Definitely glitchy.

The same thing happened to me once about 2 weeks ago, but I was able to fix it by simply locking and unlocking the car again.