BMW i5 and 5-Series Forum

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      04-06-2024, 12:26 PM   #1
Sam.
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Hi, I am Sam from KSA.


I just bought my G60 on 26/12/23 it was fine and lovely experience and the my BMW app was working fine until 27/03/24. I can't receive any updates on my phone and also the for the car it shown

“No mobile data reception at the current location”

Any solution?

Thank you
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      04-06-2024, 01:20 PM   #2
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Well it’s under warranty so the dealer would be able to fix
One possibility , loose connection to the Ariel (shark fin on roof) perhaps?
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      04-07-2024, 03:14 AM   #3
Sam.
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Quote:
Originally Posted by AP View Post
Well it’s under warranty so the dealer would be able to fix
One possibility , loose connection to the Ariel (shark fin on the roof) perhaps?
I contacted the The dealership here, but they don’t have any solution yet they just told me wait and there are 11 car reported the same problem in my area and we all have it starting 27/03/24 until now
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      04-18-2024, 06:42 AM   #4
Sam.
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Anyone has an update or same problem still?
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      04-18-2024, 01:02 PM   #5
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Might be regional thing as this doesn't seem to be impacting US drivers.
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      04-22-2024, 12:03 AM   #6
Sam.
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Originally Posted by LVBMW View Post
Might be a regional thing as this doesn't seem to be impacting US drivers.

Yes it seems like a regional issu and our Dealership has no Solution for it yet almost 1 month now

Thank you
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