BMW i5 and 5-Series Forum

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      09-10-2024, 01:59 AM   #133
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Originally Posted by aptekcom View Post
I’m not sure about this. My car is having the issue multiple times a week. I took it in and it was diagnosed as the issue. I reached out today and as of now they do not have any eta on the part at all. He said the one for the i5 is different. Maybe he is wrong and i kind of hope so, but he’s been my advisor for years now. He said my VIN number still has a red dot next to it, whatever that means.
Red dot means the self-destruct is armed. Lol
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      09-10-2024, 09:19 AM   #134
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Quote:
Originally Posted by aptekcom View Post
I’m not sure about this. My car is having the issue multiple times a week. I took it in and it was diagnosed as the issue. I reached out today and as of now they do not have any eta on the part at all. He said the one for the i5 is different. Maybe he is wrong and i kind of hope so, but he’s been my advisor for years now. He said my VIN number still has a red dot next to it, whatever that means.
It means the part is not available for your vehicle however since you are having the issue then the part should be able to be ordered for your vehicle and you don't have to wait until the normal recall availability.
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      09-10-2024, 12:04 PM   #135
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Originally Posted by TurtleBoy View Post
It means the part is not available for your vehicle however since you are having the issue then the part should be able to be ordered for your vehicle and you don't have to wait until the normal recall availability.

There is no part availability at all right now for my car. BMW is stating they have no ETA. Kind of a problem because the issue is having much more frequently now.
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      09-10-2024, 12:48 PM   #136
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Originally Posted by aptekcom View Post
There is no part availability at all right now for my car. BMW is stating they have no ETA. Kind of a problem because the issue is having much more frequently now.
Maybe they changed the priority and we have not seen since those with the issue were getting them first. Dealers have been receiving parts for the stop sale vehicles and were able to also get them for vehicles exhibiting the issue.
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      09-10-2024, 01:31 PM   #137
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This brake issue is causing huge financial issues for BMW. Share prices have plunged,and they had to revise the profit margins downward. So...what that probably translates into is that in some manner, customers will be picking up some or all the costs in that there will be fewer incentives, perhaps price increases, etc. Shame all this happened, but the financial burden should be on the supplier who messed up.

https://www.reuters.com/business/aut...st-2024-09-10/
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Last edited by BMW5151; 09-10-2024 at 01:32 PM.. Reason: Typos
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      09-10-2024, 02:17 PM   #138
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Originally Posted by BMW5151 View Post
This brake issue is causing huge financial issues for BMW. Share prices have plunged,and they had to revise the profit margins downward. So...what that probably translates into is that in some manner, customers will be picking up some or all the costs in that there will be fewer incentives, perhaps price increases, etc. Shame all this happened, but the financial burden should be on the supplier who messed up.

https://www.reuters.com/business/aut...st-2024-09-10/
I just collected my car from the dealership. Production date 8.27 - new cars seem to be fine!
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      09-10-2024, 02:19 PM   #139
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Quote:
Originally Posted by aptekcom View Post
I’m not sure about this. My car is having the issue multiple times a week. I took it in and it was diagnosed as the issue. I reached out today and as of now they do not have any eta on the part at all. He said the one for the i5 is different. Maybe he is wrong and i kind of hope so, but he’s been my advisor for years now. He said my VIN number still has a red dot next to it, whatever that means.
I'm very sure about this; Actually, about as sure as I could possibly be.

If you are already driving and own your car, BMW isn't worried much about your car yet. They're prioritizing vehicles that are waiting to be picked up and signed for by their to-be owners.

Stopping into service or calling your service advisor will net you zero answers, as publicly owned vehicles seemingly aren't of much concern yet.
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      09-11-2024, 01:47 AM   #140
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Originally Posted by nike001 View Post
I'm very sure about this; Actually, about as sure as I could possibly be.

If you are already driving and own your car, BMW isn't worried much about your car yet. They're prioritizing vehicles that are waiting to be picked up and signed for by their to-be owners.

Stopping into service or calling your service advisor will net you zero answers, as publicly owned vehicles seemingly aren't of much concern yet.
I agree. They need to get the dealer spec and custom build cars delivered and saleable as soon as possible. A car that is stuck in Stop-Sale is lost profits for them. Whereas a car already delivered and in the owner's possession is not a "Financial Concern". They will get to it as soon as they can, as it is a safety issue. But Unsold/Undelivered cars are their priority. Hopefully since mine is a new build it should already have the new part from the factory and not be part of the recall. (Fingers Crossed) since mine is not a lost profit to them, as my car has already been paid for directly to BMW AG and not payable to a dealer.
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      09-11-2024, 02:58 AM   #141
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Quote:
Originally Posted by AiredaleDad View Post
I agree. They need to get the dealer spec and custom build cars delivered and saleable as soon as possible. A car that is stuck in Stop-Sale is lost profits for them. Whereas a car already delivered and in the owner's possession is not a "Financial Concern". They will get to it as soon as they can, as it is a safety issue. But Unsold/Undelivered cars are their priority. Hopefully since mine is a new build it should already have the new part from the factory and not be part of the recall. (Fingers Crossed) since mine is not a lost profit to them, as my car has already been paid for directly to BMW AG and not payable to a dealer.
That's not the case in the UK. I was informed by the corporate fleet team at my dealer that BMW UK are prioritising the on the road cars before undelivered due to concerns about the safety of the cars.
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      09-11-2024, 03:56 AM   #142
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Originally Posted by Kefkef View Post
That's not the case in the UK. I was informed by the corporate fleet team at my dealer that BMW UK are prioritising the on the road cars before undelivered due to concerns about the safety of the cars.
That's good to know. And good they are prioritizing on the road cars first.
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      09-11-2024, 09:24 AM   #143
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Quote:
Originally Posted by Kefkef View Post
That's not the case in the UK. I was informed by the corporate fleet team at my dealer that BMW UK are prioritising the on the road cars before undelivered due to concerns about the safety of the cars.
I hope this is the case in the US as well. Interestingly I found that when it happened yesterday, I powered off the car and back and it went back to normal.
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      09-11-2024, 09:41 AM   #144
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Originally Posted by aptekcom View Post
I hope this is the case in the US as well. Interestingly I found that when it happened yesterday, I powered off the car and back and it went back to normal.
Which leads to me a more specific question. Does anyone here have an i5 that has the problem had the part replaced yet? I’m seeing all these reports of parts being available but nothing specific to the i5.
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      09-11-2024, 08:47 PM   #145
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Quote:
Originally Posted by aptekcom View Post
Which leads to me a more specific question. Does anyone here have an i5 that has the problem had the part replaced yet? I’m seeing all these reports of parts being available but nothing specific to the i5.
The priority had been vehicles with the issue and then those on recall. Supposedly with the stop sale it is vehicles with the issue, vehicles on stop sale and then vehicles on recall however it seems like there are vehicles with the issue that are not getting the part and parts are shipping for stop sale vehicles. Hopefully the ones with the issue will still take priority once the parts are flowing more freely.
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      09-14-2024, 01:22 PM   #146
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update as I just purchased i5

Are the recalls being completed? Just purchased the 2025 i5 last week but of course there is a Stop Sale. The car is at the dealership and hoping to get it soon but nobody seems to know when???
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      09-14-2024, 04:11 PM   #147
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Originally Posted by saronson View Post
Are the recalls being completed? Just purchased the 2025 i5 last week but of course there is a Stop Sale. The car is at the dealership and hoping to get it soon but nobody seems to know when???
Parts are being shipped to the dealers and the software is expected to be released by the 19th.
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      09-15-2024, 12:15 AM   #148
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Quote:
Originally Posted by Kefkef View Post
I'm in the same boat. Car entered the country (UK) on 22nd July, was due to receive it early August but then the stop happened. All the sites i've tried say my car isn't affected but the dealer says BMW won't let them release the car as on the BMW system it shows as being affected. It's pretty annoying as i've had to extend my current lease car (non BMW) at a premium while i wait.
Has your dealer mentioned a better deal since you have been so inconvenienced?
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      09-15-2024, 03:59 AM   #149
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FYI, my dealership was supposed to bring my car in this last week to fix a sun visor issue, and they were going to take care of the recalls at the same time. However, then never contacted me to set it up. I suspect they are waiting until they have the parts/procedure to fix the brake recall issue first. I'll update the thread once I actually get the recall fixed.
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      09-15-2024, 09:12 AM   #150
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The breaks have been put on all assembly at dingolfing factory where series 5 are built.

https://www.bmwblog.com/2024/09/14/b...lfing-factory/
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      09-15-2024, 12:08 PM   #151
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That would seem to imply that cars being produced now aren't free from the issue.

I had taken heart from a few posters earlier in the thread saying it was circa mid august that cars produced from would be ok.

My WK 36 production i5 is due for delivery to the dealer this week, so will see how I get on...
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      09-15-2024, 01:22 PM   #152
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Quote:
Originally Posted by patch5674 View Post
That would seem to imply that cars being produced now aren't free from the issue.

I had taken heart from a few posters earlier in the thread saying it was circa mid august that cars produced from would be ok.

My WK 36 production i5 is due for delivery to the dealer this week, so will see how I get on...
Exactly. It explains my sudden halt in the "Quality Control" phase of production as well.
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      09-15-2024, 03:46 PM   #153
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Wow - this piece in Bloomberg puts things in perspective:

https://www.bloomberg.com/news/artic..._campaign=copy

- 1.5M vehicles involved - Rolls Royce, sedans and SUV’s
- First came up in June 2022
- traced to a manufacturing plant in Hungary where dust/smudges contaminated the assembly of circuit boards
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      09-15-2024, 07:01 PM   #154
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Quote:
Originally Posted by RichardInCA View Post
Wow - this piece in Bloomberg puts things in perspective:

https://www.bloomberg.com/news/articles/2024-09-15/bmw-took-two-years-to-find-extent-of-brakes-defect-that-hit-rolls-royce-sedans?utm_source=website&utm_medium=share&utm_cam paign=copy

- 1.5M vehicles involved - Rolls Royce, sedans and SUV’s
- First came up in June 2022
- traced to a manufacturing plant in Hungary where dust/smudges contaminated the assembly of circuit boards
Not as far reaching as the Takata airbag issue, but still a logistical nightmare. Just determining the actual cause with so few examples in which it actually happened, must have been challenging. I doubt BMW itself discovered the cause. Perhaps a third party analysis company that specializes in this type of manufacturing deep dives?

With the current halt in production, this makes me think the discovery of the real issue must have been recent. Further confirmed by the fact that vehicles in assembly have halted.

My burning question would be, Is it possible for the company that supplies them to instantly pivot their Manufacturing process to prevent further circuit boards from being contaminated. (e.g. is it human process driven error or robotic).
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