[a3dewe]

Originally Posted by ToddRGuy

On the NHTSA website, the documents that they have listed, casts a wider net than the dates above, from what I could find.

They show production dates in question from from June 17th - September 4th.

NHTSA - Safety ID: 24V714000

The date range goes through 9/4 production. Mine has a production date of 9/5. So, I am curious why it is stuck in QC still and whether or not the dates will be expanded for the recall.

[ToddRGuy]

Originally Posted by a3dewe

The date range goes through 9/4 production. Mine has a production date of 9/5. So, I am curious why it is stuck in QC still and whether or not the dates will be expanded for the recall.

I believe your date of production is the exact date of MiGs550e who ordered a 550e.

Well, I ordered a 5’er thread


His just moved into shipping today. My original production date was 9-11. I’m hoping we’re going to see an exodus this week.

We are all in the same boat, as we each have no idea why our vehicles have remained in Quality Check.

[patch5674]

I suspect it has taken a while for the fact that the recall only extends to the 4th to filter down to cars actually moving again. Also probably compounded by the lack of boats leaving for the US.

I believe they will have just put a blanket stop on all all affected models whilst they ascertain WTF has happened (This is what my dealer tells me).

I believe from looking on the NHTSA site from the UK that there is affected part numbers so it isn't every vehicle of a model line produced within that time frame.

So I am praying that once they clarify this in the UK my car will be released sharpish, and I hope that your cars face no further delays once they hit the ship!

[t4anc3]

Just talked to my sales rep, he said there’s a chance I’d get the car I order quicker than the on lot vehicle (which is crazy) also that the parts for other vehicles are coming in, it’s just the 5 series that’s being held up (at least with them)

[ToddRGuy]

Originally Posted by t4anc3

Just talked to my sales rep, he said there’s a chance I’d get the car I order quicker than the on lot vehicle (which is crazy) also that the parts for other vehicles are coming in, it’s just the 5 series that’s being held up (at least with them)

That is pretty crazy. Considering I ordered my car and got a production ID on July 6th, and it still hasn’t been delivered and (according to BMW) wasn’t impacted by either recall. What date of delivery is he estimating? May 2025?

[t4anc3]

Originally Posted by ToddRGuy

That is pretty crazy. Considering I ordered my car and got a production ID on July 6th, and it still hasn’t been delivered and (according to BMW) wasn’t impacted by either recall. What date of delivery is he estimating? May 2025?

He said around Christmas for a new build…

[ToddRGuy]

Originally Posted by t4anc3

He said around Christmas for a new build…

I mean, it’s not that it isn’t possible. But just improbable. Shipping alone is 15-20 day, plus time at the VSC, transit to the dealer and the dealers PDI. Factor 30 days for all of that.

This does not include wait time at the port before it gets on a ship. Which is incredibly variable. A few days to few weeks.

There are 71 days before Christmas.

Not considering transport, this gives them 41 days to obtain an allocation, schedule it for production, make it, prepare it for transport and get it to the port, and have it go on a ship.

Maybe if they altered an existing allocation that they already have scheduled for production to your specifications?

Even then that’s an aggressive timeline. I would mentally prepare yourself in advance that this timeline is likely going to slip.

[t4anc3]

Originally Posted by ToddRGuy

I mean, it’s not that it isn’t possible. But just improbable. Shipping alone is 15-20 day, plus time at the VSC, transit to the dealer and the dealers PDI. Factor 30 days for all of that.

This does not include wait time at the port before it gets on a ship. Which is incredibly variable. A few days to few weeks.

There are 71 days before Christmas.

Not considering transport, this gives them 41 days to obtain an allocation, schedule it for production, make it, prepare it for transport and get it to the port, and have it go on a ship.

Maybe if they altered an existing allocation that they already have scheduled for production to your specifications?

Even then that’s an aggressive timeline. I would mentally prepare yourself in advance that this timeline is likely going to slip.

On the flip side there is an i5m60 15 minutes from my house sitting in a lot that I could take today if it wasn’t for this damn stop sale.. it’s almost the same spec as id order.

[ToddRGuy]

Originally Posted by t4anc3

On the flip side there is an i5m60 15 minutes from my house sitting in a lot that I could take today if it wasn’t for this damn stop sale.. it’s almost the same spec as id order.

Oh gosh, I know. This whole thing has been a massive shit show. My car has been sitting in “Quality Check” for 5 weeks with no recalls. It’s been a disappointing experience thus far.

[t4anc3]

Originally Posted by ToddRGuy

Oh gosh, I know. This whole thing has been a massive shit show. My car has been sitting in “Quality Check” for 5 weeks with no recalls. It’s been a disappointing experience thus far.

This makes me feel bad for even complaining, I haven’t even signed my deal or ordered yet - I can imagine how frustrated you are.

I need to figure out what to do about a car until this is sorted out!

[ToddRGuy]

Originally Posted by t4anc3

This makes me feel bad for even complaining, I haven’t even signed my deal or ordered yet - I can imagine how frustrated you are.

I need to figure out what to do about a car until this is sorted out!

No worries! We all enjoy hearing the saga of everyone’s personal stories, be they joyous or tragic.

This is my first BMW (Way to make an impression) but at least I have a low mileage Audi A5 to drive in the interim. I would probably be more stressed out if transportation was a problem to sort out.

I think the most disappointing part has been, having the production experience sour, over time, going from something I was actually excited about, to something that has been dragging on for months.

I really hope that this phase doesn’t make me emotionless at the time I take delivery, being more happy that it’s over, than enjoying what’s on the road ahead of me.

[MiGs550e]

Originally Posted by t4anc3

On the flip side there is an i5m60 15 minutes from my house sitting in a lot that I could take today if it wasn’t for this damn stop sale.. it’s almost the same spec as id order.

I personally would not buy a i5m60 or any other BMW that has been on the lot allowing potential customers to take if for a test drive. This means heavy throttling, improper breaking-in of the drivetrain and breaking system, etc etc. This should all be up to you to do with an actual brand new car, the right way IMO. I personally have put the vehicles on dealer lots through their paces and gone full-bore to test them out, breaking hard, crank the sound to its hearable limits, etc etc. And I know I'm not the only one that does this...

[Mr. Sox Fox]

Order placed July 1, production started July 15, car arrived at Port Jersey on 8/26. That is the last update I have received on my I5 M60. No mention of either recall until I mentioned it, neither by the dealer or BMW geniuses. The only update ever given is that they hope the car will be in soon. This whole situation has been handled horrendously. I sold my old car under the assumption it would arrive in the first week of September.

[Bill 310]

I dropped by the dealership today to talk with my Sales Rep.

He is a very nice guy and I have known him for over 25 years.

I asked him last week to see if he could get any answers out of his Zone Manager. He has gone back to him twice now and today's response was

"I received an email from the regional manager this morning stating he reminded them, but he is still waiting for their response."

Not the reply you want to hear from the guy who BMW pays to help out the dealerhips

Up until today I was under the impression that my car was here in BC. I was following it on the BMW Canada track my car App

My rep can't get the same information as I was getting (never a good sign) and then he looked at me and said, "I think that your car may still be in Europe."

For a moment I thought oh well this is such a cluster maybe I will switch to European Delivery and see what driving in Europe is like, We keep a motorcycle there and have put a little over 40,000 KMS riding 2 -up.

Then I remembered that BMW Canada stopped the European Delivery program.

So the dealership has the part for the first and only recall on my car.


Recall Campaign No. 2024-456: Intergrated Brake System (34 82 24RC)
Database last updated: October 15, 2024

My rep looked on every system dealers have and my car doesn't show up anywhere.

I asked about ordering a new 530 iX and starting afresh but the dealership doesn't have a 5 series build allocation until March. In this market they sell mostly SUVs.

My Plan.

So.....I have given up on the zone guy and now will write a nice letter to Andrew Scott President and CEO, BMW Group Canada, and ask for his assistance in providing me with the status and location of my car and to answer my qustions.


Any help from the forum on the type of questions would be most appreciated.

Obviously, I want to know if my car is going to be part of the steering U-joit recall.

Where my car is physically residing at present and what the ETA to my dealerhip is.

What BMW if going to do to help accomodate customers that are in the same situation that I am in. No car and no car.

What kind of compensation will BMW be providing to affected parties such as myself?

For example extening the warranty to the maxium years/miles available at no charge or at a substantially reduced cost

Rental car credit during the extended delay

Will BMW Canada allow people to walk from their deal and get there deposit back?



...and so it goes.

[nf0rc3r]

My August production i5 e40 was on delivery hold due to the steering spindle recall. Parts are due to be delivered next week and collection will be arranged thereafter.

[t4anc3]

Just got a call from another dealer saying they have access to i5 m60’s that are not effected by the recall. Does this sound possible? Or are they trying to just get me to come in?

[a3dewe]

Originally Posted by ToddRGuy

Oh gosh, I know. This whole thing has been a massive shit show. My car has been sitting in “Quality Check” for 5 weeks with no recalls. It’s been a disappointing experience thus far.

Mine also has been in Quality Check with no recalls. Friday will mark 6 weeks!
The 45 - 90 day expected delivery on orders has expired.

[Ever Green]

Originally Posted by nf0rc3r

My August production i5 e40 was on delivery hold due to the steering spindle recall. Parts are due to be delivered next week and collection will be arranged thereafter.

That is promising. BMW told me they had no time frame for the spindle parts.

[nf0rc3r]

Originally Posted by Ever Green

That is promising. BMW told me they had no time frame for the spindle parts.

That’s what they said on Monday too. But seems like things are moving quickly.
Since the recall affects units till 4th Sep. seem like parts are in stock since then. Just a matter of confirming the recall and getting the parts shipped out.

[Bill 310]

Good news on my BMW.......the Dealer just emailed me they will have the revised steering spindle assmbly at the dealership this week. The integrated brake system recall parts are already at the dealership.

Ironically, my car has disappeared from the vehicle tracking system. It might still be in Europe, or on a ship, or in Vancouver or on a train.

Two weeks ago they told me it was in Vancouver.

[Bill 310]

Good news on my BMW.......the Dealer just emailed me they will have the revised steering spindle assmbly at the dealership this week. The integrated brake system recall parts are already at the dealership.

Ironically, my car has disappeared from the vehicle tracking system. It might still be in Europe, or on a ship, or in Vancouver or on a train.

Two weeks ago they told me it was in Vancouver.

Baby Steps

[LegGodt2024]

I have just understood from my dealer that the part in my car that needs replacing, and stopping it from being sold, is the cross coupling. Not the steering spindle (or is that roared?) or the brakes issue. Makes me wonder how so many different things can be wrong about a car in such a short time period. Anyone else been cited the cross coupling as the reason for the stop sale?