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      09-27-2006, 10:05 PM   #1
ga-bmwdrvr
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Can't connect wireless

Just bought a Gateway laptop and can not get the wireless networking to connect to the internet. I know the router/access point works and the laptop lists it under available networks but it will not connect. It is driving me crazy! I disabled all firewalls and nothing. Any ideas?
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      09-27-2006, 10:46 PM   #2
ga-bmwdrvr
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MAC filtering disabled, no security, set under "basic"
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      09-27-2006, 10:59 PM   #3
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First thing try restarting the router (unplug... wait... replug), and reboot the computer.

If you've already tried this I have no idea but that solves any problem I've ever had since wireless routers cost $500.
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      09-27-2006, 11:01 PM   #4
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BTW... I'm assuming you're saying that it can't connect to the network at all not that when you open a web browser it isn't getting an internet connection.

What happens it just hangs? Is there an error message?
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      09-27-2006, 11:07 PM   #5
ga-bmwdrvr
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It just says "unable to connect to the network", no internet either. when I look at available networksconnections my router appears with good signal strength. This really sucks since my old laptop still connects perfectly
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      09-27-2006, 11:10 PM   #6
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Quote:
Originally Posted by BadBob
What model router do you have?
US Robotics 802.11g wireless turbo router. I am thinking it is a software problem with the new computer since I currently have 3 other wireless computers connected and working well.
The Gateway uses "Broadcom Wireless Utility. I tried using windows instead but no go.
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      09-27-2006, 11:53 PM   #7
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didnt read the other posts. but try connecting the cable first to see if the internet works. and then go on from there...
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      09-28-2006, 12:14 AM   #8
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Works fine when wired to the same router. I'll probably call or e-mail Gateway during the day.
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      09-28-2006, 12:56 AM   #9
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You tried shutting everything down and then restarting the computer/router?

Is it possible there is a maximum number of wireless connections allowed somewhere? Either in your settings or as a limitation of a router?
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      09-28-2006, 07:59 AM   #10
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Quote:
Originally Posted by BadBob
Did you check USR's website to see if there is a newer version of firmware available for your wireless router?
I'll give that a try.
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      09-28-2006, 06:31 PM   #11
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Alright, thanks to all that replied. I did two things at the same time so not sure which one wrked. Probably a combination of both.
1: updated the router's firmware as suggested by BadBob
2: under configure card I changed the 54g from 802.11b only to Auto
I'm now connected without any problems.
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      09-29-2006, 10:51 AM   #12
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Quote:
Originally Posted by ga-bmwdrvr
Alright, thanks to all that replied. I did two things at the same time so not sure which one wrked. Probably a combination of both.
1: updated the router's firmware as suggested by BadBob
2: under configure card I changed the 54g from 802.11b only to Auto
I'm now connected without any problems.
If you really want to know which one works, go and change your #2 back to what it was. if it still works, then the firmware was the problem.
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      09-29-2006, 07:03 PM   #13
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Quote:
Originally Posted by txusa03
If you really want to know which one works, go and change your #2 back to what it was. if it still works, then the firmware was the problem.
I'm afraid...., maybe it will not work again
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