BMW i5 and 5-Series Forum

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      10-19-2024, 05:46 AM   #23
Kennethjk
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Quote:
Originally Posted by MrDit View Post
Just off the phone with a BMW genius and she informed me that this is a known issue and is scheduled to be repaired with the November software release/update that she referred to as 11/2024, she did not know the version number. She told me it is an issue with the car not waking up once the time slot begins.

I also told her that since the update i physically have to touch the door handle to open the car after it has been idle in the garage overnight. She said it is a related issue that will be fixed in the November software update. Seems to be a timing issue, I usually get home around 7 PM and leave at around 8 the next morning. When I am at the office and have to leave after a few hours, no problem with the car opening as I approach

She was very knowledgeable and helpful and suggested to use the chargepoint to set the time slot as mentioned above.
The problem with a November release is that it doesn’t get released for months after that. My July release came in October!
As a side note My e sim is broken again after working for several days.
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      10-20-2024, 11:05 AM   #24
MrDit
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Quote:
Originally Posted by Kennethjk View Post
The problem with a November release is that it doesn’t get released for months after that. My July release came in October!
As a side note My e sim is broken again after working for several days.
Exactly the same for me, I received the July release just last week and have been having the problem since then. The person I spoke with told me the dealership will receive the November update much faster than I will. She suggested I take it to the dealership to have the software updated instead of waiting.
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      10-21-2024, 09:16 AM   #25
MrDit
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Charged in time slot using the chargepoint app and it worked fine.
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      10-23-2024, 07:20 AM   #26
ppagiga
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Same issue here with i7 2023
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      Yesterday, 12:57 PM   #27
butres123
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Brought my car into the dealer to get safety recall sorted out. They updated my software to 11/2024 and now the time slot charging works!

Anyone get the 11/2024 OTA update yet?
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      Yesterday, 04:20 PM   #28
MrDit
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Quote:
Originally Posted by butres123 View Post
Brought my car into the dealer to get safety recall sorted out. They updated my software to 11/2024 and now the time slot charging works!

Anyone get the 11/2024 OTA update yet?
Which recall did you get sorted?? Was it just a one day job??
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