[deutsch100]

So. Carolina servers down. Most USA (and possibly Canadian) My BMW apps are non-functional. BMW is trying to re-route via Munich, but obviously this is a huge undertaking.

My BMW app has not updated since Thurs 9/26 at 3pm. I cannot send any commands, range and battery will not update, location is wrong... but cannot explain this one....OTA software came in today via the car, as the app is 100% down!

https://youtube.com/shorts/sDwkdJsO_...9EWUPIXglKuWTP

[RichardInCA]

Good intel - just went to initiate preconditioning for a trip and saw that it wasn’t working. Bigger problems in the world, especially those in northern Florida - hope all on this board are staying safe.

[MikeElmendorf]

Well that explains it. Strangely my OTA update worked too.

Traffic is not working either for me. And, assisted driving plus (hands free) is showing “Function no longer available. License expired. Check extension in the ConnectedDrive Store. See Owner's Manual for more information.”

I assume this is because the car cannot talk to the BMW servers to validate? My car was built with driving assistant professional.

Anyone else seeing this?

[deutsch100]

Originally Posted by MikeElmendorf

Well that explains it. Strangely my OTA update worked too.

Traffic is not working either for me. And, assisted driving plus (hands free) is showing “Function no longer available. License expired. Check extension in the ConnectedDrive Store. See Owner's Manual for more information.”

I assume this is because the car cannot talk to the BMW servers to validate? My car was built with driving assistant professional.

Anyone else seeing this?

Same

[rgw]

We had a similar problem recently. You can have a disaster recovery plan but it usually takes a long time to do the plan. No telling what they’re going to have to do to handle data inconsistency. Flying hard drive copies from the SAN out to Munich? Who knows. Also changing all the DNS entries to point to the DR site is a nightmare. Not to mention if they didn’t handle propagating the alternative IP addresses to the Munich site to vendors who use those services hosted in Carolina.

[MikeElmendorf]

Well as long as I’m not the only one who last DAP, I just figure it will resolve when the servers are back. As an earlier poster said, minor in the scheme of what folks in the storm impact zone are facing.

[ToddRGuy]

Originally Posted by deutsch100

So. Carolina servers down. Most USA (and possibly Canadian) My BMW apps are non-functional. BMW is trying to re-route via Munich, but obviously this is a huge undertaking.

My BMW app has not updated since Thurs 9/26 at 3pm. I cannot send any commands, range and battery will not update, location is wrong... but cannot explain this one....OTA software came in today via the car, as the app is 100% down!

https://youtube.com/shorts/sDwkdJsO_0Y?si=8z9EWUPIXglKuWTP

Might be a good time for a cloud based solution that doesn’t rely on company specific servers based in a brick n mortar building.

[rgw]

Originally Posted by ToddRGuy

Might be a good time for a cloud based solution that doesn’t rely on company specific servers based in a brick n mortar building.

Then you can become a part of the half of US internet that goes down when AWS us-east-1 has downtime.