BMW Owners Vent Anger at Months-Long Wait for Spare Parts

crunchy_frog · 08-30-2013, 10:38 AM

http://www.bloomberg.com/news/2013-0...are-parts.html

signes · 08-30-2013, 10:44 AM

Anybody here been affected by parts delays?

Efthreeoh · 08-30-2013, 07:01 PM

NO surprise there SAP sucks. Too frickin complicated.

M4Now! · 09-01-2013, 11:33 PM

Quote:

Originally Posted by signes

Anybody here been affected by parts delays?

Last year yes, but not since June of this year.

Cheers

Netwon · 09-02-2013, 08:37 AM

Was told it would be 4 weeks + for a front rim ordered to Canada. So even though I had rim and tire insurance I ended up getting it fixed myself as they also have no spare tires that fit the M5 and a month is a long wait! (was 1600km from home in Vancouver)

teen335 · 09-02-2013, 08:40 AM

Quote:

Originally Posted by signes

Anybody here been affected by parts delays?

Yes. Waiting on a fan for my '13 335i. The car has been at the dealership for 6 weeks now

Cooldude007 · 09-02-2013, 03:27 PM

AC compressor- failed after 1 week. Took a month for replacement.

Endless619 · 09-02-2013, 03:51 PM

Out of the US waits I can see this happening. Inside the US, no waits and if they quote you more than 10 days pay more to expedite.

I do this with made to order aftermarket parts, OEM parts, etc... I haven't waited over 10 days on anything since 2006.

Netwon · 09-03-2013, 10:10 AM

You shouldn't have to pay for quicker warrenty service. Where iive in Canada Lexus can have a whole engine in a week or less. Love my BMW but EVERYTHING seems like a 1 month wait. my dealer doesn't even have tire stock!

osxcode · 09-08-2013, 11:11 PM

My 2014 750LI is waiting on Parking Brake Actuator -- part on backorder with no idea as to when it will come, I went and picked up my car, the idea of it sitting in the hot sun in a dirty backlot was not cool with me. I hope they come up with the part soon, I would love to drive my 15 day old investment.

IRL-MN · 09-17-2013, 02:40 PM

My 2013 328i has been off the road for 3 months now, 2 months of which was waiting on back ordered parts. BMW NA told me I should be working with my dealer... My dealer has been very helpful given the circumstances, this supply-chain issue is obviously out of their control.

StickMon · 09-17-2013, 03:43 PM

Waiting since June for front control arm bushings.
Luckily, the ones on my car aren't broke ... yet.

08-30-2013, 10:38 AM	#1
crunchy_frog Private First Class 23 Rep 111 Posts Drives: 2008 E92 M3 Join Date: Apr 2012 Location: Toronto iTrader: (0)	BMW Owners Vent Anger at Months-Long Wait for Spare Parts http://www.bloomberg.com/news/2013-0...are-parts.html
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08-30-2013, 10:44 AM	#2
signes Brigadier General 239 Rep 4,319 Posts Drives: 991 GT3 RS Join Date: Sep 2008 Location: Living at (almost...) 9k iTrader: (5)	Anybody here been affected by parts delays? __________________ GT3 RS \| Desperately seeking the next great M car...
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08-30-2013, 07:01 PM	#3
Efthreeoh General 19254 Rep 19,748 Posts Drives: The E90 + Z4 Coupe & Z3 R'ster Join Date: May 2012 Location: Virginia iTrader: (0)	NO surprise there SAP sucks. Too frickin complicated.
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09-02-2013, 08:37 AM	#5
Netwon Second Lieutenant 8 Rep 222 Posts Drives: '12 BMW M5 Alpine White Join Date: Nov 2012 Location: Northern Alberta iTrader: (0) Garage List 2012 BMW M5 [0.00]	Was told it would be 4 weeks + for a front rim ordered to Canada. So even though I had rim and tire insurance I ended up getting it fixed myself as they also have no spare tires that fit the M5 and a month is a long wait! (was 1600km from home in Vancouver)
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09-02-2013, 03:27 PM	#7
Cooldude007 New Member 0 Rep 6 Posts Drives: F30 2013 335i MSPORT Glasier S Join Date: Jul 2013 Location: Cape Town iTrader: (0)	AC compressor- failed after 1 week. Took a month for replacement.
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09-02-2013, 03:51 PM	#8
Endless619 DHS 276 Rep 4,064 Posts Drives: 2023 M4, 2020 Land Rover Join Date: Oct 2010 Location: Disneyland iTrader: (14) Garage List 2014 Range Rover Ev ... [0.00] 2006 Acura TL [0.00]	Out of the US waits I can see this happening. Inside the US, no waits and if they quote you more than 10 days pay more to expedite. I do this with made to order aftermarket parts, OEM parts, etc... I haven't waited over 10 days on anything since 2006. __________________ 2020 Land Rover Velar Autobiography 2023 BMW M4 2016 X3
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09-03-2013, 10:10 AM	#9
Netwon Second Lieutenant 8 Rep 222 Posts Drives: '12 BMW M5 Alpine White Join Date: Nov 2012 Location: Northern Alberta iTrader: (0) Garage List 2012 BMW M5 [0.00]	You shouldn't have to pay for quicker warrenty service. Where iive in Canada Lexus can have a whole engine in a week or less. Love my BMW but EVERYTHING seems like a 1 month wait. my dealer doesn't even have tire stock!
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09-08-2013, 11:11 PM	#10
osxcode Lieutenant 95 Rep 480 Posts Drives: The M's Join Date: May 2009 Location: Palm Springs, CA iTrader: (0)	2014 750LI waiting on Parking Brake Actuator My 2014 750LI is waiting on Parking Brake Actuator -- part on backorder with no idea as to when it will come, I went and picked up my car, the idea of it sitting in the hot sun in a dirty backlot was not cool with me. I hope they come up with the part soon, I would love to drive my 15 day old investment. __________________ 2016 BMW X5 ///M 2016 BMW M4 ///M Convertible *aLatteHotte* - www.aLatteHotte.com - *The Future of Coffee*
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09-17-2013, 02:40 PM	#11
IRL-MN Major 46 Rep 1,151 Posts Drives: F82 \| E30 \| E28 \| E24 Join Date: Jun 2008 Location: Minnesota, USA iTrader: (0)	My 2013 328i has been off the road for 3 months now, 2 months of which was waiting on back ordered parts. BMW NA told me I should be working with my dealer... My dealer has been very helpful given the circumstances, this supply-chain issue is obviously out of their control.
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09-17-2013, 03:43 PM	#12
StickMon My other car is on Mars 643 Rep 3,124 Posts Drives: 2006 MR Join Date: Feb 2011 Location: Lo-Cal iTrader: (1)	Waiting since June for front control arm bushings. Luckily, the ones on my car aren't broke ... yet. __________________ Warning: May contain traces of nuts.
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