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      07-16-2007, 12:40 PM   #1
HyperM3
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Anyone that has Comcast with a DVR box

Check your monthly statement carefully.

I just examined mine and saw a $4 charge for converter box, and then an additional $11 charge for the DVR box.

I called them on it and questioned why I was being charged twice for the same thing. They asked me how far back it went(luckily I keep all my monthly statements and receipts for 3 yrs) and had the original one from when I moved in over a year ago.

They didnt question it, apologized for the mixup, and refunded me over $50!

I told my local friends and family about it, now Im telling you.
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      07-16-2007, 12:51 PM   #2
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Thanks, I'll look!
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      07-16-2007, 12:53 PM   #3
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Yeah, they did that once on my bill and immediately credited my account.

But then again, Comcast sucks anyway.
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      07-16-2007, 12:55 PM   #4
HyperM3
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Quote:
Originally Posted by tdc View Post
But then again, Comcast sucks anyway.
Regardless, some of us have no choice. Not looking to turn this into a "my service provider is better than yours" discussion, just a headsup.
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      07-16-2007, 01:04 PM   #5
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Oh, I know all too well. I can only get Comcast where I'm currently located so I have to deal with it. I thought Cablevision was bad when I was in Long Island but Comcast makes me actually yearn for it.

Heck, when I get back to NY I'm going for Verizon FiOS. My friend has it and it's absolutely amazing.
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      07-16-2007, 01:34 PM   #6
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I'll check my bill.

They are bitches though.. I hate comcast..
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      07-16-2007, 04:52 PM   #7
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Shizzle.

Do you mean the:
"1 Digital Converter @ $4.00"
and the:
"Digital Video Recorder - $11.95"


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