BMW i5 and 5-Series Forum

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      10-13-2024, 09:16 AM   #45
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So car charged last night . I did nothing different, but the scheduled time for it to end is 7:59am, and it stopped around 9 am ish. I took a screenshot to show BMW when they finally call. At least it charged but very weird to me.
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      10-15-2024, 06:01 PM   #46
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Got a call today from Case Manager. Nice cordial professional call where I informed him of the many issues I have experienced.No promises were made to me other than he would speak to higher ups regarding my unwavering desire to have the vehicle repurchased. They will get back to me.
I was also informed there may be a problem with the software regarding charging, and potentially there may be a fix next month.
My thoughts on that are respectfully that is not my problem. I am no longer willing to wait for a fix.
I dont believe it and have no ability to wait. This thing does not charge at all via scheduled charging. I am using the mobile charger since last week and does not change anything unless I charge "immediately".
Not an option I am willing to do.

We will see.....

Thanks for all the well wishes. This site and members are awesome.
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      10-15-2024, 06:08 PM   #47
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Quote:
Originally Posted by Bklyn View Post
Got a call today from Case Manager. Nice cordial professional call where I informed him of the many issues I have experienced.No promises were made to me other than he would speak to higher ups regarding my unwavering desire to have the vehicle repurchased. They will get back to me.
I was also informed there may be a problem with the software regarding charging, and potentially there may be a fix next month.
My thoughts on that are respectfully that is not my problem. I am no longer willing to wait for a fix.
I dont believe it and have no ability to wait. This thing does not charge at all via scheduled charging. I am using the mobile charger since last week and does not change anything unless I charge "immediately".
Not an option I am willing to do.

We will see.....

Thanks for all the well wishes. This site and members are awesome.
Thank you for the updates! I really hope they’re able to make this right for you.
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      10-15-2024, 08:11 PM   #48
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It will be interesting to see what they do. Hope it works out for you.
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      10-16-2024, 10:39 AM   #49
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Quote:
Originally Posted by Bklyn View Post
So car charged last night . I did nothing different, but the scheduled time for it to end is 7:59am, and it stopped around 9 am ish. I took a screenshot to show BMW when they finally call. At least it charged but very weird to me.
Did it start on time?
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      10-16-2024, 01:44 PM   #50
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I emailed with BMW genius fast responses and my car issue fixed
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      10-16-2024, 02:30 PM   #51
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I had many issues after update
I did this from bmw genius and got all my issues hope it help with yours


Please make sure vehicle is outside with a great cellular reception before performing the steps below.

Hold the power button down for 70 seconds exactly. (The volume knob is the iDrive power button)

Then, we recommend performing an Update Services in your vehicle to refresh the connection. This can be done by following the steps below:

MENU
All apps
System settings
Update apps and services
Search for updates"
Follow the instructions on the Control Display.
Once the update completes, we recommend shutting the vehicle off and locking doors allowing 30 minutes before restarting the vehicle to check the connection. This may have to be done twice. Please uninstall/reinstall the MYBMW APP.

Then, please ensure Data Privacy settings are enabled. See steps below:
"MENU" >> "Vehicle apps" >> "System settings" >> "Data privacy" >> Agree and activate all.
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      10-17-2024, 06:10 AM   #52
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Originally Posted by Kennethjk View Post
Did it start on time?
It kept starting and stopping until the set start time. I wasn't awake to see when it started.
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      10-17-2024, 06:14 AM   #53
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Last night it did not charge again. I woke up around 1am and checked my phone set it to "immediately" and it charged. I have a 200 + mile trip today and had to have it charge. I and literally exhausted with this thing. I will be calling dealer to bring it in. I am utterly disgusted with it now.
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      10-17-2024, 04:21 PM   #54
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Quote:
Originally Posted by Bklyn View Post
Last night it did not charge again. I woke up around 1am and checked my phone set it to "immediately" and it charged. I have a 200 + mile trip today and had to have it charge. I and literally exhausted with this thing. I will be calling dealer to bring it in. I am utterly disgusted with it now.
Terrible that this is happening .
My situation in the IX seems to have corrected itself and charged properly last night, starting promptly at the right time so the problem from update is gone

Hopefully you get resolution soon
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      10-18-2024, 06:34 AM   #55
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Came home yesterday to 2 recall notices as well. Can't make this crap up.
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      10-18-2024, 08:33 AM   #56
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Yeah I got that two
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