[zuschnell]

Anyone else have problems hearing the sound in embedded videos from the bimmerpost app on iPhone? With each time I purchase a new iPhone, the sound works when I click on a video for about a day, and then turns off permanently. The video plays, but without sound. This has happened with each of my last three iPhones including my new Xs I just got. I always have to open a browser in safari or chrome and load bimmerpost there to watch/listen to videos. Kind of annoying.

[GNepal]

I’m having the same issue! I wonder if anyone knows the fix.

[apptest]

Originally Posted by zuschnell

Anyone else have problems hearing the sound in embedded videos from the bimmerpost app on iPhone? With each time I purchase a new iPhone, the sound works when I click on a video for about a day, and then turns off permanently. The video plays, but without sound. This has happened with each of my last three iPhones including my new Xs I just got. I always have to open a browser in safari or chrome and load bimmerpost there to watch/listen to videos. Kind of annoying.

Is your phone on mute by chance?

[zuschnell]

Originally Posted by apptest

Is your phone on mute by chance?

Wow do I feel like an idiot! I almost always leave my phone on silent and never had any issues on other apps with this. Thanks for your help in solving my stupid problem!

[apptest]

Originally Posted by zuschnell

Wow do I feel like an idiot! I almost always leave my phone on silent and never had any issues on other apps with this. Thanks for your help in solving my stupid problem!

No problem. It is a configurable thing for apps, so some apps can still produce sound if the phone is set to silent. But we figure we will respect the sound setting the person wants.

Ps. Don't feel stupid. I had the same problem when I was first making the app. I would get sound in my simulator but not on my phone. Kept changing code for about an hour until I realized my phone was on silent. Doh.

Have a great weekend