Anyone have luck with Apple outside of warranty?

Inspired · 10-13-2013, 10:06 PM

My iPhone 5 lock button just died on me. My warranty ended about 1 week ago.

Anyone have luck getting a courtesy repair from Apple outside of warranty? This is the first iPhone that ever broke on me out of 5+ iPhone I had in the past.

b0bab0i · 10-13-2013, 10:13 PM

It depends on the Apple Genius person. If they are nice, they will swap a refurb for you.

justinnum1 · 10-13-2013, 10:24 PM

out of warranty, going to be $279

BMW F22 · 10-13-2013, 10:50 PM

If it's just one week they would probably swap it for you. Make an appointment and go ask them instead of posting on here . Be nice to them and you should be okay.

Inspired · 10-14-2013, 12:58 AM

Quote:

Originally Posted by justinnum1

out of warranty, going to be $279

holy smokes. for real?

b1aze · 10-14-2013, 09:51 AM

Those lock buttons are a notorious problem with the Iphone5, so I wouldn't be surprised if they replaced it for you so close to the warranty date.

mccannable · 10-14-2013, 03:43 PM

My wife got her cracked screen fixed for free and they charged her for mine. Not out or warranty but not covered. The one that did it for free was a guy...

Just be really nice and don't act important. I'm sure they deal with dicks all day.

stevers314 · 10-14-2013, 04:12 PM

push up bra & v neck = free replacement

Can also look at swapping the button yourself. I did similar lock button surgery on my old iphone 4.

f30nynj · 10-14-2013, 05:26 PM

In last 2 years, I started replacing my iPhone just before the warranty expired. It takes 2 visits to get it replaced as the genuis bar folks these days are hard to convince on 1st visit and they insist restoring the firmware. My 3G & 3GS stoped working just around the warranty period but luckily it was genuine fault. Since then I get it replaced very 8-10months. Be naive and pretend as if you don;t know much about the phone.

I know it's a waste of time, but hey do you want to spend $200 just to get the same phone when out of warranty?

justinnum1 · 10-14-2013, 07:56 PM

Quote:

Originally Posted by Inspired

holy smokes. for real?

nah, make an appointment and see what they say. make sure you have an appt tho.

P-rex · 10-14-2013, 09:31 PM

Had mine replaced by Apple last week... I was over a week past warranty.... The sleep button was jammed/not working properly... No issues.. New iphone... No charge

e92ttaz2 · 10-15-2013, 06:01 AM

Quote:

Originally Posted by Inspired

My iPhone 5 lock button just died on me. My warranty ended about 1 week ago.

Anyone have luck getting a courtesy repair from Apple outside of warranty? This is the first iPhone that ever broke on me out of 5+ iPhone I had in the past.

Who is your wireless carrier? Don't pay for another phone. I can help you.

Inspired · 10-15-2013, 10:18 PM

Just got back from apple store. I'm out of luck. Went there and the guy basically checked my phone and looked at my warranty and said you are out of warranty and it will cost you $260 to repair. Ridiculous..

Quote:

Originally Posted by e92ttaz2

Who is your wireless carrier? Don't pay for another phone. I can help you.

I have ATT. How can you help me? I don't want to buy another phone or risk using my upgrade since I am waiting for the 6.

10-13-2013, 10:06 PM	#1
Inspired Colonel 156 Rep 2,368 Posts Drives: 335i Join Date: Dec 2007 Location: California iTrader: (2)	Anyone have luck with Apple outside of warranty? My iPhone 5 lock button just died on me. My warranty ended about 1 week ago. Anyone have luck getting a courtesy repair from Apple outside of warranty? This is the first iPhone that ever broke on me out of 5+ iPhone I had in the past.
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10-13-2013, 10:13 PM	#2
b0bab0i Major 25 Rep 1,033 Posts Drives: 03 TiAG z4 3.0i w/ hardtop Join Date: Feb 2008 Location: SoCal iTrader: (0)	It depends on the Apple Genius person. If they are nice, they will swap a refurb for you.
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10-13-2013, 10:24 PM	#3
justinnum1 Major General 658 Rep 5,804 Posts Drives: 2018 330i Msport 6mt Join Date: Nov 2006 Location: South Florida iTrader: (0)	out of warranty, going to be $279 __________________ F30 330i Alpine white/Coral red Msport 6MT
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10-13-2013, 10:50 PM	#4
BMW F22 Major General 3668 Rep 9,783 Posts Drives: ///M235i Join Date: Nov 2005 Location: Bay Area iTrader: (8)	If it's just one week they would probably swap it for you. Make an appointment and go ask them instead of posting on here . Be nice to them and you should be okay.
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10-14-2013, 09:51 AM	#6
b1aze Just one more taste... 568 Rep 2,011 Posts Drives: 2013 128i 6MT MSport Join Date: Aug 2012 Location: Uxbridge MA iTrader: (18)	Those lock buttons are a notorious problem with the Iphone5, so I wouldn't be surprised if they replaced it for you so close to the warranty date.
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10-14-2013, 03:43 PM	#7
mccannable First Lieutenant 211 Rep 347 Posts Drives: 2014 X1 Join Date: Jan 2012 Location: central fl iTrader: (2)	My wife got her cracked screen fixed for free and they charged her for mine. Not out or warranty but not covered. The one that did it for free was a guy... Just be really nice and don't act important. I'm sure they deal with dicks all day.
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10-14-2013, 04:12 PM	#8
stevers314 packet jockey 16 Rep 299 Posts Drives: 2011 335d M Sport Join Date: Jul 2013 Location: Austin iTrader: (0) Garage List 2011 335d [0.00]	push up bra & v neck = free replacement Can also look at swapping the button yourself. I did similar lock button surgery on my old iphone 4. __________________ 2011 335d With great torque comes great responsibility
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10-14-2013, 05:26 PM	#9
f30nynj Chilling 90 Rep 319 Posts Drives: 2017 F25 X3 Join Date: Sep 2011 Location: NY/NJ iTrader: (1)	In last 2 years, I started replacing my iPhone just before the warranty expired. It takes 2 visits to get it replaced as the genuis bar folks these days are hard to convince on 1st visit and they insist restoring the firmware. My 3G & 3GS stoped working just around the warranty period but luckily it was genuine fault. Since then I get it replaced very 8-10months. Be naive and pretend as if you don;t know much about the phone. I know it's a waste of time, but hey do you want to spend $200 just to get the same phone when out of warranty? __________________ 2017 F25 X3 -> Current 2016 F10 535 -> SOLD 2014 F30 -> SOLD 2013 F30 -> SOLD 2007 E90 -> SOLD Last edited by f30nynj; 10-14-2013 at 05:33 PM..
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10-14-2013, 09:31 PM	#11
P-rex Second Lieutenant 24 Rep 250 Posts Drives: Black 335is DCT Join Date: Sep 2012 Location: Ontario iTrader: (0)	Had mine replaced by Apple last week... I was over a week past warranty.... The sleep button was jammed/not working properly... No issues.. New iphone... No charge
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