Quote:
Originally Posted by BMWCCA1
I refuse to read this entire thread from start to finish each year.
I just want to add that you all must know this has nothing whatsoever to do with how competent, friendly, or honest your dealership is—or isn't.
This award is given to dealers who pimp to get your "100%" satisfaction survey. Who may very well lie, or coerce customers into "all Tens" ratings. Who have played the game of buying the BMW required facility improvements, stocking their "cafe" with proper finger foods, etc.
Gone are the days when a good dealer would let you watch them work on your car because they had nothing to hide. Where they didn't need to send you a video of your car's underside so show you the rust on your rotors to justify some absurd charge.
Our favorite shops from years gone by that cemented BMW's good reputation for their cars and dealers, wouldn't stand a chance of getting this empty award today.
If it makes you feel good about the store where you get your warranty work done, then great. If you're happy with your dealer and they didn't make this list, take a minute to thank them for their good work and ask them why the hell BMW didn't include them in this elite group? You might just get an ear-full.
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If that’s the case how is it that none of the Florida dealers have figured out pimping?? Come on man!!