The list seems honest and fair as BMW Las Vegas and Henderson is not on the list.
-A loaner is a shuttle bus to a rental, where you get a beat up Toyota Corolla IF you are lucky.
If you run diagnostic before the service you will see, not much is done. As still a lot of flags when the car return -oh check for scratches.
I go to CA and get the service done, as anyone is better than LV/Henderson.
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X5 x40i Tanzanite Blue II M-package 2019
535i Jet Black M-package 2016 (Sold)
535i Alpine White M-package 2014 (Sold)
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