Quote:
Originally Posted by Litos
i see two problems here.
(1) that bumper doesn't look like it fits correctly
(2) the shop didn't allow for the paint to cure. or the primer and/or paint was contaminated
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You're right it doesn't. However, I'm not willing to make that judgment until I see the car in person.
And you're absolutely right. My friend does custom paint work and he said the exact same thing.
Quote:
Originally Posted by Mr Tonka
Yep.
One thing on your side is that a BMW deanship recommends them. If they give you shit you tell them you'll be registering a complaint with the dealership that recommended them.
Paint chipping isn't the bumper's fault. That excuse holds about as much water as saying that your passenger seatbelt chipped the paint.
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This is opinion not fact, but I've gotten the impression since day 1 that they’ve wanted to upsell me an OEM bumper. They originally quoted me $650 for a direct replacement and over $1000 for the M-Tech style bumper.
Blaming the bumper is the easy excuse in my opinion. While it certainly is a possibility, there is no excuse for some of the issues that have come up such as the quarter panel.
Quote:
Originally Posted by TrevorM3
I didn't really read into the whole entire thing, and what I'm about to say might seem stupid but it is a point worth making.
The orange peel on the bumper seems fine from here, and just fyi bumpers ALWAYS have more orange peel than the rest of the car. Another fun fact, bumpers usually are slightly off in color as well. Most people never notice this, however. And you won't, because your car is black 
Hope you get this sorted out. |
It’s a long ass read I know. That’s why I included the short version.
The orange peel doesn’t bother me much but it was a point worth noting. My friend also mentioned the color issue. This is a 5 year old daily driver that is far from perfect and I realize that paint color fades over time.
I’m not looking for a show room quality job, but I don’t think I’m out of line to expect quality work from the only authorized BMW repair shop in a 150 mile radius (the next closest one is in Houston or Dallas).
I will update this thread after anything exciting happens. Still waiting to hear back from them.